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Why It’s Time to Embrace a Real CRM Tool for Your Business

Why It’s Time to Embrace a Real CRM Tool for Your Business


Using a spreadsheet or index cards to manage your clients may make sense when you’re

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Why It’s Time to Embrace a Real CRM Tool for Your Business
What Are Referral Champions and How Do You Create Them?

What Are Referral Champions and How Do You Create Them?


Every business owner knows that the key to generating referrals is creating a positive customer

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What Are Referral Champions and How Do You Create Them?
How to Add Sales to Each Stage of the Customer Journey

How to Add Sales to Each Stage of the Customer Journey


When you think of your business’s sales strategy, you may be tempted to think of

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How to Add Sales to Each Stage of the Customer Journey
6 Tips for Converting One-Time Customers into Recurring Ones

6 Tips for Converting One-Time Customers into Recurring Ones


“The purpose of a business is to create a customer.” Peter Drucker, Austrian-American management consultant,

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6 Tips for Converting One-Time Customers into Recurring Ones
Cold Beer, Strollers, and Craft Draft Hipsters – What’s not to love?

Cold Beer, Strollers, and Craft Draft Hipsters – What’s not to love?


Today I’m thrilled to share the story of my long-time friend and Kansas Citian John

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Cold Beer, Strollers, and Craft Draft Hipsters – What’s not to love?
What Your Customers Really Need Is…More Site Testing?

What Your Customers Really Need Is…More Site Testing?


Why do your customers buy? What are they looking for? Why do they convert on

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What Your Customers Really Need Is…More Site Testing?

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